Tag customer service

Customer Experience, Travel

Visiting the Inland Mountains of Santiago, Cape Verde

woman harvesting in Cape Verde (Santiago)

Our visit to the interior of Santiago island, in Cape Verde. We stayed at a lovely B&B called Cote de France. They really support local culture and agriculture.

Tema
February 6, 2020

Retirement / Health, Travel

The Catch 22 of Access for People With Disabilities

Tree stumps in sidewalk are a major hazard for the mobility impaired

As I enter my 9th week since breaking my leg I’m finding it increasingly difficult to stay upbeat. I’m still not allowed to do any weight bearing, still reliant on a combination of mobility scooter and crutches. And the daily frustrations…

Tema
August 31, 2018

Customer Experience

How Much Would You Pay For Outstanding Customer Service? Burberry’s Flagship London Store is Put to the Test

Burberry-Regent-St-from-top-floor-2018-aug

I’ve been reading about the wonders of Burberry’s flagship London store and its whizz bang technology for years. So now that I’m living in London for a few months, I decided to check it out. There are limits to how glamorous I can look…

Tema
August 17, 2018

Travel, Retirement / Health

Urgent Care in Canada, the US, Sweden & the United Kingdom

Remarkably short wait times in Stockholm emergency department

I seem to be doing a tour of health services in various countries. Las Vegas Urgent Care In Las Vegas I had an infection that required fast care, and I was able to go to an Urgent Care clinic, which…

Tema
July 10, 2018